Terms & Conditions
These External Providers Quality Terms and Conditions shall apply to the purchase of all Products (“Products”), Services (“Services”) or Processes (“Processes”) by Niagara Specialty Metals. (“NSM”), from ___________________________ (“External Provider”). External Provider agrees and acknowledges that NSM would not agree to purchase any Products, Services, or Processes that do not adhere to the Terms and Conditions set forth herein which are incorporated by reference in any verbal or written Purchase Orders and/or Agreements by and between NSM and External Provider for the purchase of Products, Services, or Processes. External Provider further acknowledgers that NSM is relying on External Provider’s agreement to be subject to the External Providers Quality Terms and Conditions Requirements for all Materials, Services, and Processes sold to NSM by External Provider either verbally, by purchase order, agreement, or otherwise. External Provider shall ensure that all sub-tier External Provider provided Products, Services, and Processes adhere to all External Providers Terms and Conditions Requirements. External Provider agrees that no Malpractice, Fraud, Falsification, or the sharing of counterfeit materials will occur. AS9100 8.4.3 Requirements a. NSM requires that the External Provider shall maintain the proper identification and revision status of specifications, drawings, process requirements, inspection/verification instructions and other relevant technical data. b. NSM reserves the right of final approval of all Products, Services, and Processes provided, methods of processes and equipment, and the final release of products and services. c. NSM requires that all processes required by our purchase order must be performed by competent, qualified personnel. d. Suppliers providing goods and services to NSM must inform their employees of the importance of ethical behavior and their individual contribution to product conformity and product safety. e. NSM reserves the right to identify the requirements for interaction with our external providers, including: 1. The use of email/fax 2. The use of NSM Customer provided drawings 3. Documented confirmation methods of all verbal interactions f. NSM reserves the right to monitor our external providers performance including: 1. Supplier Risk 2. Quality of Product, Service, or Process delivered/provided 3. On-Time Delivery of Product, Service, or Process g. NSM reserves the right to designate requirements for verification or validation activities that NSM or our customer intend to perform at the external provider’s premises. h. Design and Development Control is Not Applicable to NSM i. NSM reserves the right to approve or specify any specialty requirements, critical items, or key characteristics j. NSM reserves the right to approve or specify any test, inspection, and verification (including production process verification) k. NSM reserves the right to approve or specify the use of statistical techniques for product acceptance and related instructions for acceptance. l. NSM requires the External Provider: 1. Inform NSM of any changes to the previously approved quality system described in the Quality Survey provided by External Provider to the NSM Quality Department at time of vendor approval. 2. Use only customer-designed or approved External Providers, including process sources (e.g., special processes) 3. Notify NSM of nonconforming product or services immediately upon discovery, and obtain NSM approval for nonconforming product disposition. 4. Wherever applicable NSM reserves the right to require external providers show evidence of processes to prevent the use of counterfeit parts 5. Notify NSM of changes in product and/or processes, changes of suppliers, and changes of manufacturing facility locations. NSM reserves the right to approve such changes or remove External Provider from Approved Vendor List. 6. Flow down the supply chain the applicable requirements, including customer requirements. 7. Provide test specimens for approval, inspection/verification, investigation, or auditing 8. NSM requires that the External Provider shall maintain the proper identification and revision status of specifications, drawings, process requirements, inspection/verification instructions and other relevant technical data. 9. Retain all records associated with NSM Purchase Orders for a minimum of 7 years. NSM requires the disposition of such documents to be controlled in accordance with the requirements of applicable QMS’s when applicable. If no QMS is in place, NSM does not require notification for the disposition of such documentation. 10. Allow facility inspection and audit by NSM Quality Representative 11. Maintain Heat/Lot Traceability – Heats must be traceable to the original mill test certificates 12. Maintain Heat/Lot Traceability for NSM supplied material – Heats must be traceable to the original mill test certificates 13. Separate/process NSM material by heat number and mark pieces and bundles accordingly 14. Perform and retain documentation of final inspections 15. Items must be separated by heat and grade 16. Each Bundle must be labeled with NSM PO# and ITEM# (when applicable) 17. Material must be packaged to prevent damage. 18. All material supplied must be “Conflict Free” External Provider shall provide test certification reports for raw materials on purchase orders for both the chemical and physical test reports. Each report shall list the following: a. Material specification and revision b. Heat number and supplier c. Results of any chemical analysis and physical tests d. External Provider shall adhere to all NSM Specifications listed on our purchase orders. External Provider agrees that the following requirements are met: a. Grade Verification required b. External Provider to have a documented policy if electronic signatures are used m. NSM reserves the right of access by NSM representatives, NSM customers, and any regulatory authorities to the applicable areas of all facilities, all applicable documentation at any level of the supply chain associated with NSM orders. n. NSM reserves the right to have suppliers implement a quality system.